Knowledge secures the competitiveness of companies. Alongside land, labor and capital, it is one of the most important production factors. In many companies, knowledge now accounts for the largest share of total value added. Experts estimate this share at around 60 percent. Securing knowledge should therefore be seen as a fundamental, permanent task.
Knowledge retention becomes particularly relevant when experienced employees leave the company due to age or a change of job. Companies run the risk of losing assembly, quality inspection and maintenance knowledge that has been built up over the years. If successors are also left to their own devices when it comes to training, good advice is expensive. Knowledge retention and knowledge transfer are therefore relevant for every manufacturing company.
A digital worker assistance system such as weasl enables employees on the store floor to easily store and use performance-relevant information digitally. It supports and promotes the structured transfer of knowledge from knowledge carriers to knowledge recipients. The knowledge is available regardless of personnel changes and is documented in an up-to-date, comprehensible and traceable manner.
With the help of the weasl worker assistance system, work processes are described in digital work instructions. The advantage: employees' implicit knowledge, such as experience and knowledge of procedures, is also recorded and flows directly into the description process. Production managers can take execution information into account when making future decisions and design work processes more efficiently. Knowledge is saved, updated and made available in one system. Thanks to the feedback mechanisms, disruptions in the workflow are communicated more quickly. Production managers can react quickly or assign someone to find the cause. In addition, information on production progress, deviations from plan or causes of errors can be passed on to the next shift, production management or sales.