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Service and support

Help Center

Create support tickets, track their progress, and upload relevant files.

Email support

Simply contact us via email, and we’ll be happy to assist you with your support requests.

Phone support

We are happy to assist you by phone.

Phone: +49 351 847-1515

(Monday–Friday, 9:00 AM–5:00 PM CET, except on Saxon public holidays)

We've got you covered — so you can focus on what matters

Personalized training

Personalized training

Professional production software requires familiarization. And this is exactly where we support you with training courses that are tailored to your individual needs. We familiarize you with weasl and support you in integrating weasl optimally into your daily work routine.

 

Knowledge base

Find answers quickly

You can find all the important information about the individual weasl apps in our knowledge database. Helpful articles and comprehensive training material are available to you at any time.

 

Regular software updates

Regular software updates

 Bought today, outdated tomorrow? We can remedy this with our update services. You receive regular updates, patches and bug fixes. This ensures that weasl is always up to date and guarantees your unrestricted productivity. 

Update news

Update news at a glance

As a weasl user, you will receive a newsletter on release updates conveniently in your e-mail inbox. Don't worry, we won't spam you. But if there are new functions, improvements or important updates for you, you will find out first hand.

 

"With weasl, iSAX has created a worker assistance system that is not only state of the art, but also appealing and easy to use. The great support and continuous further development are fantastic."

User rating on Capterra

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